I haven't stayed in any Rotana chains of hotels. Some of the properties of Rotana are expensive and some reasonable. Centro Yas Island Rotana Hotel is an exception. It is a 3-star hotel with a feel and look of a 5-star property.
The moment I stepped inside the mod-looking lobby of the hotel, I wondered if it was really a 3-star property because it didn't give that vibe. I felt I was inside a 5-star hotel and nothing less than that. My perception about how this contemporary hotel could be a 5-star rather than 3 was further validated with the remarkable customer service. I think, in all our travels, this was the first time we checked in for less than 5 minutes. And we have our rooms keys after that, no fuss at all.
Here are my findings on the hotel to help you decide to book your stay accordingly when you are in Abu Dhabi based on the room type we booked.
Room type: 2 Double Bedrooms last 3-4 May, 2013
Rate per night per room: AED 200 using our company's discount code
Breakfast was not included but we booked ours for AED 45/person as opposed to AED 60 if you dine directly to the restaurant/bistro.
What I like:
The very spacious rooms with floor to ceiling window which makes the room bright and provides a great vista of the surrounding community.
The beds are so comfortable.
The rooms are very clean and organized.
The bathroom is spacious and a wide vanity area.
The linens smell so good; not those typical industrial-scented fabrics.
The wifi is FREE! What can I ask for?
The free use of gym/pool/parking facilities for all guest.
The very efficient, effective and cordial staff (everywhere in the hotel premise!).
The location is in Yas Island, just in front of the DU Arena and near the beach front. And a mere 5 mins. drive to the Ferrari World.
A very quiet community with clean surrounding and well maintained road.
Fast check-in and check-out.
A/C rooms with thermostat control
Free covered guest parking (basement)
Free access to the pool/gym
24 hours deli-shop
Safety deposit box
What I don't like:
Very expensive commodities in the deli-shop. I bought a soda can for Dhs 11! It was like 650% mark up on the normal selling price of a small soda can which is Dhs 1.50 if bought outside.
There is a small chip on the night stand's marble top in our room (Room 480)
The broken sliding door in Room 483 (where my mom-in-law stayed)
The peeled wall paper near Room 483 (see photo below)
A big yes! The little nuisances can be overlooked compared to the great service, affordable price and wonderful location the hotel has to offer.
The whole experience in this hotel is nothing but very satisfying. This is one property I will not shy from recommending to family and friends. I am seldom impressed in most properties but Centro Yas Island Hotel in Abu Dhabi definitely left a positive mark. So, if you're in the UAE and will visit Abu Dhabi, consider this hotel.